At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

• Goals & Expectations
  • Accountable for Delivery commitments from Onshore - provide right leadership, guidance & cover for our teams to be (& be perceived as) effective by Customer sponsors.
  • Improve confidence in HTC's program execution capabilities, establish as a Delivery expert who can provide contextual perspectives to Customer in critical projects & scenarios (even beyond where HTC is today involved in). Establish as a key partner at Customer Director & VP level.
  • Increase relevant engagement (Project planning & execution, Distributed team models including Agile, Team productivity & Engineering possibilities) with key Customer decision makers & sponsors.
  • Surface new growth/expansion possibilities and partner with relevant internal Practice SMEs to contextualize the proposal/pitch to maximize value as seen by Customer.
• Key success metrics:
  • Delivery stability including tracking the right metrics and driving relevant continuous improvements.
  • Key customer engagement including CSAT.
  • Team engagement including guidance & mentoring to lift capabilities and visibility with Client.
  • Impact & contribution to Growth, providing expertise & ideas actively partnering with Sales & Practices
• Relevant prior Experience:
  • Must have
    • 15 years of relevant experience including 5 years of Project & Program management experience in complex distributed projects.
    • Experience having managed Agile distributed projects.
    • Experience managing teams >30 team members, guiding & mentoring for maximizing productivity, engagement & retention.
    • Experience interacting with senior - Director and above - Customer stakeholders and delivering ongoing program status with right metrics.
    • Deep understanding of various SDLC phases with ability to step in and be seed team to initiate new programs, guide teams inflight, assess risks and mitigate, identify & track right metrics, and propose systemic improvements.
    • Experience collaborating with Sales & Practice teams and contributing to growth initiatives.
  • Good to have
    • Experience operating in multi provider & co-managed setups.
    • Fixed Price project execution & management experience
    • 5 years of managerial experience operating out of Customer premises at Onsite.
    • Global Delivery experience working with offshore teams based in India.
    • Experience mentoring & managing high performers.